How long will it take to receive a credit for my returned items if eligible?

Once received, returns are processed within 7-10 business days. Returns will be given in the form of store credit only.

 I put the wrong shipping address, now what?

Please ensure the shipping address is correct prior to submitting an order. Once the order is placed, we are unable to make changes. All packages returned due to an incorrect address will be issued store credit. Shipping fees are NON-REFUNDABLE. 

Order Changes/Cancellations

To better serve our customers, She U’Nique Beauty and Cosmetics will begin processing orders immediately after orders are submitted. Because orders are processed immediately, we are unable to make changes once it is submitted. Please review your order carefully prior to submitting.

Where is my package?

For us to assist you to the best of our ability, please contact our Customer Service Team within 14 days with your order number and tracking information so we may assist you further.

PLEASE NOTE:

She U’Nique Beauty and Cosmetics is not responsible for any lost, stolen, or incorrectly delivered packages. Please verify all information before placing your order.

 Do you accept exchanges?

No, She U’Nique does not accept exchanges due to the nature of our products.